The Big Mistake: What to do when you’ve completely messed up!

It’s that feeling, deep in the pit of your stomach. The one that only comes around when you’re wishing it’s all just a bad dream. You take a breath, pinch yourself, and prepare to wake up. A few seconds go by. Nothing happens. The feeling gets worse. Let’s rewind a few minutes. It’s just another day at the office, when, BAM! It hits you like a brick. You realize you’ve made a mistake. A big one. This is more than just putting the letterhead in the printer the wrong way. This one will have … [Read more...]

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